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FREQUENTLY ASKED QUESTIONS

 
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Lease Terms & Conditions
1. Do you allow cosigners?
We do allow cosigners if primary applicants are unable to qualify on their own, solely due to income requirements.
2. What is required to apply?
At time of application we require government issued photo ID, application payment (no cash accepted) and a completed application form. Proof of income is not required to apply; however is required within 24 hours to complete the application process.
3. Do you run credit and background checks?
We run credit and background checks for all leaseholders. Occupants 18 and older require a background check.
4. How long can you hold an apartment?
If you are interested in a vacant apartment, the longest we can hold it for you is 7 days. If you're looking for a future move in date we do accept wait list applications.
5. Do you have a lease break clause?
We have several lease clauses which address the need to terminate the lease prior to expiration. Contact the leasing office for more details.
6. What are the fees associated with pets?
We charge a $25 monthly pet fee and a $200 non-refundable pet deposit upon move in.
7. Do you have breed restrictions?
We do not have breed restrictions.  All Applicants and Residents are required to register on PetScreening.com for household pets and assistance animals.
8. Are barbeque grills allowed?
All forms of barbeque grills, cookers, fryers, or open flames are prohibited on patios or balconies. Electric grills are permitted.
9. Can I have a satellite dish?
Satellites are welcome as long as pre-approved by management prior to install. A signed addendum and $500 minimum security deposit must be on file. Dish must comply with satellite addendum install rules and regulations.
10. How do I inform you I will be vacating my apartment at the end of my lease?
A written 45-day notice to vacate must be provided prior to the lease expiration date.
11.Do you require renters insurance?
Yes, renters insurance is required. If a valid renters insurance policy is not on file with the office, you will be automatically enrolled in our master policy coverage at a minimal monthly charge.
12. Do you offer short term leases?
Yes, we offer various lease terms. Call the office for more details regarding available lease terms.
13. Do you accept business/corporate applications?
We do accept business/corporate applications.
Amenities
1. What are the operating hours of the fitness center?
Our fitness center is open 24 hours.
2. When does the pool open / close for the season?
Our pool typically opens April 15th and close October 15th, weather dependent, since it is heated.
3. What are the operating hours of the pool?
Our pool is open from 10 am - 10 pm. It closes for regularly scheduled maintenance during the night.
4. Are guests allowed to use the amenities?
All guests must accompanied by a resident, who is 18 or older. There is a limit of 1 guest in the fitness center and 2 guests at heated pool.
5. Are the shared laundry facilities coin operated?
No, you simply obtain a laundry card from our kiosk and load it, via cash or credit, and reload as needed.
6. Do you offer furnished apartments?
Yes, we offer furnished apartments. We have different options to choose from, so it is best to contact the leasing office for more details.
7. What appliances come standard?
Stove, refrigerator, dishwasher and garbage disposal come standard in our homes. Some apartments include washers and dryers.
8. Do you have upgrade options?
We have a variety of upgrade options! Most frequent upgrades include brushed nickel lighting, ceiling fans, curved shower rods and above range microwaves.
9. Is the clubhouse available to rent?
Yes, our clubhouse is available to rent during non-business hours. Contact the office for more details and availability.
Maintenance
1. Do you have 24 hour maintenance on site?
We offer after-hours emergency maintenance for issues that are unable to wait until the next business day. The number for emergency maintenance is (586) 648-1787.
2. Where do I enter a maintenance request?
You can contact the office or submit a work order online through our Resident Portal, or with the Rent Café app!
3. Do I have to be present for a service technician to perform work?

If you provide our technicians permission to enter then you do not need to be home for work to take place; however if you would prefer to be home you may schedule an appointment.

4. Am I allowed to hang things on the walls?
Yes, as long as you return the walls to their original condition prior to moving out.
5. Am I allowed to paint inside the apartment?
Yes, as long as you return the walls to their original condition prior to moving out.
6. What happens if I get locked out?
Lock-outs which occur during normal business hours will be resolved at no charge. After normal business hours, a charge of $30 will be placed on your account for management or maintenance to provide this service.
Resources
1. Do you have 24 hour maintenance on site?
Lagarda’s command center can be reached at (877) 944-8400.

Contact us to learn more!

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We will be performing maintenance on Friday, September 17th at 8 PM PDT. The maintenance period may last up to one hour and during this time the site will be unavailable. Once maintenance has been completed, the site will resume normal operations.

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