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Reviews for Prentiss Pointe Apartments

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4.5 out of 5 stars
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Posted On: 12/21/2020

Review

I really appreciate how nice the staff is. Every time I call they are very respectful and understanding. We enjoy where we live because of the location and because of you guys making us comfortable and for that we are extremely blessed
By: Collin Quint     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for such kind words. We love all of our amazing residents. We are thrilled you love living here as well! If you ever need anything please do not hesitate to contact us. Thank you, Tonya Henrietta Executive Manager Prentiss Pointe Apartments

4.5 out of 5 stars
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Posted On: 9/18/2020

Helpful Maintenance

Bobby in Maintenance is always very helpful and makes sure that requests are completed to satisfaction.
By: Ms M     Verified Resident
Source: Property Site Read Property Manager's Response

We are so happy to see Bobby was able to assist you! If you ever need anything please do not hesitate to contact us! Thank you, Prentiss Pointe!

4.5 out of 5 stars
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Posted On: 9/18/2020

Paragon Properties PrentissPointe

I love the way the maintenance men do their job. I absolutely love my place. I’ve been here for 3 years
By: Leticia Montgomery     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for such an amazing review. We are thrilled that you have loved calling us home for the last 3 years! We strive to keep our awesome residents happy. If you ever need any assistance please do not hesitate to contact us! Thank you! Prentiss Pointe!

5 out of 5 stars
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Posted On: 6/4/2020

Great place to live!

We absolutely love it here! The property management has been so helpful and accommodating since we’ve moved in, but especially during this pandemic! The property itself is gorgeous. Maintenance has been so friendly and professional. Would recommend Prentiss Pointe to anyone!
By: Elena Ramirez     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for the kind words! We are here to help! If you ever need anything please do not hesitate to contact us!

4 out of 5 stars
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Posted On: 5/25/2020

So far, so good.

Everything seems to be alright so far. I've been here just over a month, and maintenance and staff are stellar. You get a near instant reply to any inquiries. I'll have to wait until we're out of this covid-19 thing before I can give a true evaluation, but if you're looking for a place where the people who run things care about the tenants, then this is the place for you.
By: Paul Reyes     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the honest review! We truly care about our residents and community! We also cannot wait until COVID is over and we can get back to our normal service! We miss our wonderful residents and hosting our functions. Hopefully we'll be able to send you an invite to a party soon! If you have any concerns please do not hesitate to reach out to us! 586-465-4700. Thank you! Tonya Henrietta

5 out of 5 stars
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Posted On: 11/11/2019

Compliment for Tiffany

I wanted to say I have enjoyed speaking with Tiffany of Prentis Pointe. She has been so nice in helping me get an apartment. She keeps me to date on everything. I greatly appreciate all of her help.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words! Tiffany is amazing. We will be sure to pass along your sentiments to her.

5 out of 5 stars
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Posted On: 10/18/2019

Good job

Bridgette good job an the crew of prentiss Pointe apartments
By: Eddie Mosley     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words! Tiffany is amazing. We will be sure to pass along your sentiments to her.

5 out of 5 stars
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Posted On: 10/18/2019

Excellent

Bridgette an the office crew of prentiss Pointe apartments was awesome keep up the good work thank you very much God bless!
By: Eddie Mosley     Verified Resident
Source: Property Site Read Property Manager's Response

Thanks Eddie! We truly appreciate the kind words. Bridgette really does help round out our Prentiss Pointe team!

5 out of 5 stars
Posted On: 8/13/2019

We are currently living here due to a house fire. These apartments are beautiful! The property is very pretty and well maintained. The units are spacious and very quiet. We love that our dogs can live here with us. The location is great also - very close to a metro park and close to I-94. The office staff is very friendly and helpful. Bridget is always willing to help with anything we need. The property manager, Heather, is very kind and helpful also. We highly recommend these apartments.
By: Lisa via Google     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

We are so happy you enjoyed your stay with us! Thank you, Prentiss Pointe!

5 out of 5 stars
Posted On: 8/13/2019

We are currently living here due to a house fire. These apartments are beautiful! The property is very pretty and well maintained. The units are spacious and very quiet. We love that our dogs can live here with us. The location is great also - very close to a metro park and close to I-94. The office staff is very friendly and helpful. Bridget is always willing to help with anything we need. The property manager, Heather, is very kind and helpful also. We highly recommend these apartments.
By: Lisa via Google     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

Thank you for the kind words. We are thrilled to know you were happy while you were here! Thank you, Prentiss Pointe!

5 out of 5 stars
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Posted On: 8/2/2019

Nice place to stay

I absolutely love it here peaceful friendly staff and community clean quiet pool area is so nice size as well great place to live kid friendly Diverse community plenty of parking love the little picnic area close to the beach the price is a bit expensive but it’s worth it (bonus ) THE SCHOOLS NOT FROM DAY CARE TO HIGH SCHOOL AND GHE ARE SLL HOID SCHOOLS AND THE BUS PICKS THEM UP AND THEY Patrol the area every day making sure no burglaries people hanging out was pretty safe
By: Megan     Verified Resident
Source: Property Site Read Property Manager's Response

I am happy you are loving your new home seaan and that the office staff is helpful. If you should need anything, please do not hesitate to give Bridget or the office staff a call.

5 out of 5 stars
Posted On: 7/27/2019

Overall great experience, highly recommend. Thank you for getting me in my apartment so fast. Good space and full size washer and dryers. The beach is right down the road.
By: Eric C via Google     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

We are happy to see this review! If you ever need anything please do not hesitate to contact us! Thank you, Prentiss Pointe.

5 out of 5 stars
Posted On: 7/27/2019

Overall great experience, highly recommend. Thank you for getting me in my apartment so fast. Good space and full size washer and dryers. The beach is right down the road.
By: Eric C via Google     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

We are happy to see this review! If you ever need anything please do not hesitate to contact us! Thank you, Prentiss Pointe.

5 out of 5 stars
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Posted On: 7/25/2019

Awesome!

Bridget is awesome! Always there when you need anything!!??????
By: Seaan Langlois     Verified Resident
Source: Property Site Read Property Manager's Response

Thanks for taking the time to leave us (and Bridgette) a review! We agree that Bridgette is a blessing to have in the office and always is willing to go above and beyond to make sure our residents are happy. Thanks again, Prentiss Pointe Management

5 out of 5 stars
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Posted On: 7/24/2019

Tigfany C

Tiffany C is a great Ambassador for the company. A wonderful and cheerful personality that is fantastic to be greeted by.
By: Shaun     Verified Resident
Source: Property Site Read Property Manager's Response

Shaun, Thanks for taking the time to leave us a review. We also think Tiffany is a great brand ambassador! We'll be sure to share the feedback! Thanks again, Prentiss Pointe Management

5 out of 5 stars
Posted On: 7/20/2019

I appreciate the great customer service Jeremy and Bridget have given me. They have been so helpful and have went above and beyond to assist me!
By: Karen Dustin via Google     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

Shaun, Thanks for taking the time to leave us a review. We also think Tiffany is a great brand ambassador! We'll be sure to share the feedback! Thanks again, Prentiss Pointe Management

5 out of 5 stars
Posted On: 7/20/2019

I appreciate the great customer service Jeremy and Bridget have given me. They have been so helpful and have went above and beyond to assist me!
By: Karen Dustin via Google     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

I personally believe we have the best team! We are thrilled to see our residents fee the same. Thank you! Prentiss Pointe!

5 out of 5 stars
Posted On: 7/20/2019

Had an overall excellent experience moving into prentiss pointe. Bridgette and Jeremy were the staff that worked with me. Cant say enough positives about them. Both went over and beyond regular job duties to make my kove in smooth and they both have continued to meet and exceed my expectations with anything I have brought to their attention
By: Verified Resident via Apartment Ratings     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

I personally believe we have the best team! We are thrilled to see our residents fee the same. Thank you! Prentiss Pointe!

5 out of 5 stars
Posted On: 7/20/2019

Had an overall excellent experience moving into prentiss pointe. Bridgette and Jeremy were the staff that worked with me. Cant say enough positives about them. Both went over and beyond regular job duties to make my kove in smooth and they both have continued to meet and exceed my expectations with anything I have brought to their attention
By: Verified Resident via Apartment Ratings     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

Thanks for the kind words! We are always here if you need us! Thank you, Prentiss Pointe!

5 out of 5 stars
Maintenance:
Posted On: 7/17/2019

Great Maintanance Staff

I am so pleased with our maintenance staff at Prentiss Pointe. Bobby was just super to switch out the dryer door to make it easier to load. He also fixed my thermostat in the same visit. Very nice gent- professional and kind. Glad to live here.
By: JJC     Verified Resident
Source: Property Site Read Property Manager's Response

I am so glad to hear that Bobby was able to fix the dryer and the thermostat in the same visit, we love having Bobby as part of our Paragon Family! He's not only very professional but, he's very knowledgeable too! We are lucky to have him.

5 out of 5 stars
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Posted On: 7/5/2019

maintenace

Bobby caring attitude make living at Prentiss apts. special. his quick response to any problem(s) puts customers service at another level
By: Milton Jackson     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much letting us know how much you like Bobby, we like him a whole lot too!! I will be sure to share this great review with him and if there is anything else you need, please let us know! Have a great day!

4.5 out of 5 stars
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Posted On: 3/3/2019

Happy tenant building 113

Ive been leaving here in for 2 years and i dont any problem with the staff and maintenance especially my favorite Bobby .. life is not easy but after a hard days work going home to my unit make s me feel secure and safe in my own bed . What-ever other bad reviews other people might say about this place that’s there personal opinion but before you judge this place look at the mirror and ask yourself “ AM I A GOOD TENANT” .
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

We appreciate your review and it brings us much happiness knowing that our residents love where they live.

5 out of 5 stars
Posted On: 2/14/2019

Best apartment experience we have ever had. Maintenance always does a good job if it's needed, and the leasing office staff are very warm and welcoming as well. Never had a single problem to complain about, our 2 bedroom was VERY spacious and clean when we moved in. Would recommend over any other local apartment!
By: Brittney K via Yelp     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

We love to see reviews like this! Thank you for taking the time to leave feedback! If you ever need anything please do not hesitate to contact us! Thank you, Prentiss Pointe!

5 out of 5 stars
Posted On: 2/14/2019

Best apartment experience we have ever had. Maintenance always does a good job if it's needed, and the leasing office staff are very warm and welcoming as well. Never had a single problem to complain about, our 2 bedroom was VERY spacious and clean when we moved in. Would recommend over any other local apartment!
By: Brittney K via Yelp     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

We love to see reviews like this! Thank you for taking the time to leave feedback! If you ever need anything please do not hesitate to contact us! Thank you, Prentiss Pointe!

4.5 out of 5 stars
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Posted On: 10/24/2018

Happy to call it home!

Lots of space, but the closets could be bigger! I do feel like all residents should receive upgrades as they are made available throughout the complex. Relaxing environment near the parks n lakes, except for the lake bugs but Im not sure if there is much they can do about them in the summer. Pretty Ok insulation, better than my last apartment (less noise from other units). I heard of lots of bike theft going on which is sad because I live on the first floor and we wanted bikes but now we are worried, even with chains people were not protected, could use some cameras in the parking lot and around the complex. The patrol is OK but i assume they arent around when something like theft occurs. I love the spa jacuzzi and pool, just wish it were indoors to be enjoyed year around. It would also be cool to access the pool table 24 hours. overall staff is great and i enjoy calling it home!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

I am glad you are enjoying your new home at Prentiss Pointe! Just so that you know, our courtesy patrol is here on site from 6 PM every night until 6 AM every morning, and shortly after our maintenance staff is on the property, so there are people on hand most of the time. I can also say that that there has not been one incident of bikes being stolen since I've been at the property. So Please feel free to store your bikes in our bike racks just be mindful that, a few times a year, we will ask that you move your bikes on our lawn care service days, to cut the tall grass that grows around the bikes and to dispose of unclaimed broken bikes.

5 out of 5 stars
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Posted On: 9/26/2018

A great place to live

I have been here for about 6 months and I am very pleased with the complex. It is walking distance from the parks/lakes and a short drive to the grocery stores and gas stations. The complex offer amazing amenities that are always clean. Maintenance is awesome, Bobby is my favorite, he is so knowledgeable and makes sure you as a resident are well informed and immediately responds to requests. We are surrounded by nature (so be prepared) but it's truly a beautiful sight! The only wish is that the spa tub & pool were indoors to enjoy year round. The staff is friendly and is sure to meet the needs and wants of us as residents! I highly recommend this location if you want nice updated apartment living with the community feel!!
By: Brittani H.     Verified Resident
Source: Property Site Read Property Manager's Response

I am glad you are enjoying your new home at Prentiss Pointe! Just so that you know, our courtesy patrol is here on site from 6 PM every night until 6 AM every morning, and shortly after our maintenance staff is on the property, so there are people on hand most of the time. I can also say that that there has not been one incident of bikes being stolen since I've been at the property. So Please feel free to store your bikes in our bike racks just be mindful that, a few times a year, we will ask that you move your bikes on our lawn care service days, to cut the tall grass that grows around the bikes and to dispose of unclaimed broken bikes.

5 out of 5 stars
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Posted On: 7/26/2018

Great Staff

I've lived her for 2 months now, and I love it. My apartment is perfect for me and it's so close to the metropark trails. I love being able to just walk out the door and get right on the trails. The staff is phenomenal! Jessie has been so great. She really made this process so easy and fast. Overall I am extremely pleased and excited to be living here!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

We are very pleased to hear that and happy that we get to have you here at Prentiss Pointe Apartments. We hope you have a wonderful stay here.

5 out of 5 stars
Posted On: 5/21/2018

Everyone is very friendly and helpful, from the office to the neighbors. The outside and inside of the apartments look neat and clean. Even in a pet friendly building, the building looks and smells clean.
By: Verified Resident via Apartment Ratings     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

We are very pleased to hear that and happy that we get to have you here at Prentiss Pointe Apartments. We hope you have a wonderful stay here.

5 out of 5 stars
Posted On: 5/21/2018

Everyone is very friendly and helpful, from the office to the neighbors. The outside and inside of the apartments look neat and clean. Even in a pet friendly building, the building looks and smells clean.
By: Verified Resident via Apartment Ratings     Verified Resident
Source: 3rd Party Review Read Property Manager's Response

We are happy you call us home! If you ever need anything please do not hesitate to contact us! Thank you, Prentiss Pointe!

5 out of 5 stars
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Posted On: 1/24/2018

Maintenance is on top of it

I am very happy with the apartment I currently live at. Maintenance is fast and there when needed.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your feedback! We love that you have been enjoying our speedy maintenance services! If anything changes, please do not hesitate to reach out to me directly at [email protected]! You can also call the office at 586-465-4700. Enjoy! Marissa Stasa Executive Property Manager

5 out of 5 stars
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Posted On: 12/12/2017

Absolutely Love it here

I've been living here for quite some time, and i absolutely love it here. The space/ scenery, and amenities are to die for. I also love the office staff here so friendly and kind. The maintenance team One Word ( Phenomenal ) Bobby & Jeremy, always right on time when something breaks or goes wrong. Ten star community!!!
By: Marie     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so incredibly much for your feedback! We are so happy to know our team is on top of any issues! If anything changes, please do not hesitate to reach out to the office or me personally at [email protected] Thank you again! Marissa Stasa Executive Property Manager

5 out of 5 stars
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Posted On: 10/26/2017

Great place

I really enjoy living here because the location is perfect and the maintenance team is so fast and great. The space is perfect and I LOVE the fitness room! I highly recommend this place to anyone looking to love where they live. Thank you for this great experience.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your feedback! We are absolutely thrilled you love it here! Please let us know if there is anything we can do in the future! You can call the office at 586-465-4700 or email me directly at [email protected]! Enjoy! Marissa Stasa Executive Property Manager

5 out of 5 stars
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Posted On: 9/8/2017

My new home.

I've been here almost a year and I love this place. The staff is very friendly and helpful. My neighbors are friendly. I absolutely love the surroundings so peaceful.
By: Argenia Dubose     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your feedback! We are absolutely thrilled you love it here! Please let us know if there is anything we can do in the future! You can call the office at 586-465-4700 or email me directly at [email protected]! Enjoy! Marissa Stasa Executive Property Manager

4 out of 5 stars
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Posted On: 8/17/2017

Great response!

My washing machine broke down and they had a brand new washing machine installed within 48 hours. Great work!!!
By: Sean Kelly     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your feedback! We are absolutely thrilled you love it here! Please let us know if there is anything we can do in the future! You can call the office at 586-465-4700 or email me directly at [email protected]! Enjoy! Marissa Stasa Executive Property Manager

5 out of 5 stars
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Posted On: 5/4/2017

Rude neighbors

Yes, I love my apartment....location, value, amenities and all of the staff. However, if you do not live on the third floor be prepared to be at the whim of those who do. Almost every morning, I am awakened by thumping bass, stomping, cabinet doors slamming, and the washing machine. All of this as early as 6:00am. I have called the office and complained and still have to live with the same crap!!! This morning for example, it is 8:00 am, and I was awakened by ALL OF THE ABOVE!!!!!
By: Christina Jolly     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your feedback! We are absolutely thrilled you love it here! Please let us know if there is anything we can do in the future! You can call the office at 586-465-4700 or email me directly at [email protected]! Enjoy! Marissa Stasa Executive Property Manager

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

 

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